1. WHAT IS SMARTOURISM RESEARCH

Overall research solution for tourism developed by TGROUP TRADE & TRAVEL JSC - a pioneering in tourism research, destination management and development solutions.
We provide comprehensive and in-depth research solution on the industry, market and customer to help our clients optimize the investment & business effectiveness.

2. WHY SMARTOURISM RESEARCH

• Tourism industry focused 
With the deep understandings of tourism industry, Smartourism Research does not only apply research technique but also acquire the industry and market knowledge to bring out an adequate outcome.

• Optimal approach solution
Refuse to be constrained by traditional research methods, with creativity mindset and deep understandings of the industry, Smartourism Research will offer optimal approaches to provide clients with an objective and realistic view.

• Trustworthy data
Smartourism Research’s data are carefully managed, and we adhere to strict quality standards to get the accurate result.

3. HOW WE HELP YOU

• Industry Landscape
Provide businesses and investors an overview about the industry structure and upcoming trends.

• Market Insights
Provide businesses and investors key findings & in-depth analysis of the entire supply and demand in the market.

• Customer Insights
Provides businesses and destinations the deep understandings in behavior, profile and experience of target customers.

   3.1. Industry Landscape

IF YOU NEED
- An overview on industry context.
- In-depth analysis on challenges and opportunities.
- Upcoming & new trends forecast.

WE WILL OFFER
- A research providing the overview of the industry.

   3.2. Market Insights

IF YOU NEED
- A complete view about market demand & factors that impact customer’s decision.
- Information on competitors and market characteristics.
- Evaluating the current business situation, connection in each activity and the opportunities for growing in the future of the value chain.

WE WILL OFFER
- Market Understanding: An insightful research analyzing the demand of the market. 
- Market Positioning: An insightful research evaluating the market supply.
- Value Chain Analysis: An insightful research investigating the value chain of the market.

   3.3. Customer Insights

IF YOU NEED
- Customer profile & behavior.
- Touch points and turning points in the guests journey.
- Customer satisfaction & loyalty.

WE WILL OFFER
- Customer profile & behavior: An insightful research focusing on profiling the target customers as well as their behavior in using the products/service.
- Guest experience & loyalty: A solution to measure guests satisfaction as well as guests loyalty towards the service.

4.  WHAT YOU GAIN
- Optimize business & investment efficiency
- Get the understanding about the overall market
- Measure the success of the business campaign
- Understand target customers

SMARTOURISM RESEARCH
Contact Us
- Website: http://smartourism.vn/
- Email: admin@tgroup.vn
- Phone: +84 2633 989 168 / 2633 506 043